More work begins than ends
New requests enter before priority and capacity for closure have been resolved.
Operational-flow diagnostic
The issue may not be effort. Work can enter faster than it is resolved, wait for decisions, or return for rework because completion was not clearly defined.
New requests enter before priority and capacity for closure have been resolved.
Work stops because authority, information or acceptance criteria are unclear.
Capacity is consumed by clarification and reopening instead of completion.
Boundary: We do not request operational files or sensitive data in the first inquiry, and do not promise savings or a result before diagnosis.
Send a short description of the issue and the type of work affected. We will propose the appropriate next step.
Request a quotation by email