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Do you frame problems
linearly or systemically?

Choose the action you would take first in short workplace scenarios and see a reading of your choice patterns without providing any details.

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Exploratory and developmental—not psychological, diagnostic or certifying.

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START FROM YOUR WORLD

Where do you make decisions most often?

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12 short scenarios · about 4 minutes · no name or email

CHOOSE WHAT YOU WOULD ACTUALLY DO

What would you do first?

No single response is universally ideal. Choose what you would actually start with, not what sounds best.

1. Delivery is late for the third time, with a different owner each time. Where do you start?

Hold this owner accountableCompare all three cases and their workflowSend a reminder to everyoneRequest a detailed report on this delay

2. Staff close requests quickly, but errors rise at month-end. What comes first?

Train staff on accuracyIncrease penalties for errorsAdd a final reviewExamine speed targets, incentives and month-end pressure

3. A new decision has been in place for one week with no improvement. What do you do?

Monitor early indicators before judgingReverse it immediatelyEstimate the effect delay and set a review dateAsk the team to implement faster

4. To reduce complaints, the team proposes closing cases faster. Your first response?

Test the effect on reopenings and solution qualityAdopt the target for one monthAdd more reviewersReward the number of closed cases

5. Waiting time rose in one branch this week. What is the best starting point?

Add staff during peak hoursDetermine whether it is an event or pattern and what changedWarn the branch managerCompare it with the branch average

6. Two explanations for lower performance are both plausible. How do you decide?

Choose the one supported by team experienceDefine discriminating evidence and run a small testUse the manager's explanationCollect more information without a test

7. Strong employees keep leaving different departments. What comes first?

Improve retention offers case by caseInterview the relevant managersLook for a shared sequence before departureReview leavers' salaries

8. The team does not report problems early despite calls for transparency. What do you examine first?

What happens to early reporters and how information is usedWho hid the last problemWhether reporting instructions are clearWhether a confidential channel exists

9. Sales fell two months after a customer-experience change. Where do you start?

Restore the previous designAsk current customersIncrease advertising immediatelyMap the change timing, leakage points and delayed effects

10. A department cut costs, but pressure moved to customer service. What do you do?

Add resources to customer serviceKeep the decision because its target was metReassess net impact across both departments and customersAsk customer service to improve efficiency

11. Absence rose in one team. Which question comes first?

Who is absent most?Was attendance policy enforced?When did the rise begin and what changed before it?Are salaries competitive?

12. You have a quick fix and a slower option addressing several possible causes. What do you choose?

Try the quick fix and move on if it failsRun a bounded test comparing hypotheses and two effectsChoose the slower option because it is broaderUse the decision owner's preferred solution

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